Is your site secure?
Absolutely! When you go to checkout you will notice the Verisign Secure Site Logo in the upper right corner of the page. It is the leader in encrypted protection of all personal and credit card information. No one will ever see your transaction except you and Shaista Handicraft
What is your refund and returns policy?
Shaista Handicraft offers a 100% Return Guarantee! You may return any item for any reason, even if it is personalized! Other companies won't allow you to return your order if it has embossing! We hope you find exactly what you need at Shaista Handicraft yet, if you need to return an item, we will make it easy for you. First, please email us with your order number and reason for return. Then we ask that you return the product in original condition via US Priority mail to the address we provide in the response email. We will then refund your payment minus our shipping costs and personalization cost, if any. You may return your order within 30 days of purchase.
How do I place an order? Orders can be placed through our mail address
info@shaistahandicraft.com or by phone. You must first go to a main journal page, such as "Large Travel Journals", Next, click on a thumbnail picture of your desired item and it will take you to that specific item's page. To purchase the item you will first click "Product" Then, when prompted, click "Order now". Then you will be at a page that shows the Product detail you want to purchase. There you enter all your personal information on a secure network (Secured by Verisign) and we will do the rest! Your item will then ship within 7 to 10 days, it also may be depend on your order quantity ! Your other option is to contact us via telephone at (+91) 0294 2434745. We will take your info over the phone.
How soon will my journal ship after I order it?
Shaista Handicraft is able to ship most items within 7 to 10 days of your order. You should expect to have your journal order to your door within Two week of your order.
Do you wholesale your books?
Absolutely! For retailers who want to buy $300 or more for resale we would be happy to talk to you. Just contact us at info@shaistahandicraft.com with your request and we can give you further information on our wholesale program.
Could you do custom designs for a volume purchase?
We are able to do custom designed Shaista Handicraft with your logo (or anything you want) when purchasing 50 or more of the design. Just email email us and we are happy to walk you through the process. We have done custom journals for namaste ,silverline, and many other company
How long will it take my order to reach me?
We ship Exclusively through the FedEx and other service with 2 shipping options (air shipping and shipping cargo) :Mostly orders are shipped within 10 days by air shipping and 45 days by shipping cargo from AHMEDABAD and MUMBAI
- 1) Priority Mail - 7 to 10 days anywhere in the WORLD By air shipping.
- 2) Priority Mail - 35 to 45 days anywhere in the WORLD by shipping cargo.
How Much will Shipping Cost?
It depends on where you live and how fast you want it there. All order shipping costs are based primarily on weight and location. We have found FedEx Shipping is the fastest, easiest, and least expensive way to ship! Here are some basic estimates only: